Subscription terms
Last updated
Modified Monthly is a recurring subscription. It renews automatically and keeps billing until you cancel. Please read this page before you subscribe. It restates the Modified Monthly section of the store's official Subscription, Pre-Order, and Try Before You Buy Policy. The Site is run by Sniff & Shift LLC, and checkout, your account and your subscription are on sniffandshift.com. If anything on this page differs from the store policy, the store policy controls.
The short version
| First box | $1 |
|---|---|
| Then | $50 every month, plus applicable taxes |
| Renews | Automatically, until you cancel |
| Minimum | Three purchased shipments to get the $1 first box: the $1 box, then two $50 boxes |
| Leave sooner | Cancel free with a full refund before your first box is fulfilled, or pay a one-time $49 early cancellation charge |
| After the minimum | Cancel any time before your next billing date |
| How to cancel | Your account at sniffandshift.com/account (Account, then Manage Subscription), or email support@sniffandshift.com |
What you are signing up for
Modified Monthly is a monthly treat box for dogs and cats, made by Sniff and Shift. You choose Dog or Cat. Box contents, quantities, sizes and retail value vary from month to month, and the photos on this Site are examples.
When you subscribe, you authorize Sniff and Shift and its payment processors to store your payment information securely, charge your payment method for each recurring order, create future orders automatically on your schedule, collect applicable taxes, shipping charges and fees, and keep billing until your subscription is properly canceled under these terms. A payment that does not go through does not end the subscription. We may retry a failed payment and contact you about it.
Price and billing
Your first box is $1. After that the subscription is $50 per box, billed every month, plus applicable taxes. The subscription renews automatically and continues until you cancel. Card details are entered only on Shopify's checkout at sniffandshift.com, never on modifiedmonthly.com.
Shipping: the Modified Monthly page on sniffandshift.com states that every box ships free. The store's written subscription policy refers to applicable taxes and shipping charges in general. Anything other than tax that applies to your order is shown at checkout before you pay. Your first box ships within 1 to 3 business days, as described in the Shipping Policy.
Three shipment minimum for the $1 first box
The $1 first box is an introductory price below the regular $50 subscription price. In exchange, you agree to a minimum of three purchased shipments before the subscription can end by standard cancellation:
- one introductory box at $1; and
- two more boxes at the then-current regular price of $50 each, plus applicable taxes and any shipping charges.
That is three boxes. At the prices above, they total $101 before taxes. The minimum is counted in purchased shipments, not days, so it is complete only after your third box is purchased, however much time has passed.
Ways to leave before the minimum is complete
We do not want anyone stuck in a plan they did not mean to join. Before your three shipments are complete, you can end the subscription in any one of these ways:
- Free cancellation before fulfillment. If your first box has not been fulfilled yet, which means no tracking number has been issued, you can cancel for free, get a full refund of the introductory payment, and owe nothing further.
- Early cancellation charge. At any time before the minimum is complete you can end the subscription right away by paying a one-time charge equal to the difference between the regular $50 price and the introductory price you paid. For the $1 first box, that charge is $49. Once it is paid, the subscription is canceled immediately and no more recurring charges are made. We charge this only if you choose this option.
- Cancel after the final committed box. You can send a cancellation request at any time. It takes effect right after your final committed shipment, and you will not be billed for any box beyond the minimum.
After the minimum is complete
Once you have completed three purchased shipments, you can cancel or change your subscription at any time before your next billing date.
How to cancel
- Online: sign in at sniffandshift.com/account and choose Account, then Manage Subscription. This is the same place you manage the subscription after you enroll.
- By email: write to support@sniffandshift.com.
Cancellation requests are honored as of the date we receive them. A request that arrives after a recurring order has already been processed can apply to future orders only. An order that has already been processed, packed, shipped or delivered cannot be canceled. Refunds are covered by the Refund Policy.
Skipping, delaying or changing timing
You can ask to change your shipment timing, including delaying or skipping a shipment, changing the interval, switching to a 45 day schedule, or pausing future shipments. These changes affect timing only. They do not reduce or satisfy the three shipment minimum. If you skip or delay shipments, the minimum can take longer than 90 days to complete.
Add-ons
Add-ons added to your subscription through the subscription portal save 15% and ship free with your box, as stated on the Modified Monthly page on sniffandshift.com.
Gifts and households
A box can ship to a United States address that is different from the buyer's. The person who places the order holds the subscription, is billed for it, and manages or cancels it in their own account. Each subscription covers one pet; for two pets, buy two subscriptions. Pets in the same home receive the same lineup.
Confirmation email
After you enroll, Sniff and Shift sends you an email that restates the subscription terms, the cancellation policy and how to cancel. Please keep it for your records.
Your responsibilities
Please read the product description, these terms and the store policy before you subscribe, keep your payment information up to date, and contact us before you buy if anything is unclear. Not reading these terms does not remove obligations that come from a completed purchase.
Chargebacks and payment disputes
Please contact us and give us a reasonable chance to fix a billing concern before you start a chargeback or payment dispute. A chargeback does not cancel a subscription or end payment obligations under a valid subscription commitment. We may give transaction records, checkout records, subscription confirmations and other documents to financial institutions in response to a dispute.
Which terms control
For Modified Monthly, the terms in the store's Subscription, Pre-Order, and Try Before You Buy Policy, and this page, control over any inconsistent wording in advertising, promotions, checkout pages, product descriptions or other messages.
Changes
Sniff and Shift may change these terms at any time. Changes take effect when posted, unless the law requires otherwise. They apply going forward and do not change obligations from purchases already completed, unless the law requires it.
Questions
Email support@sniffandshift.com, call (267) 883-4431, or write to Sniff & Shift LLC, PO Box 126, Devault, PA 19432, US. Related pages: Cancellation Policy, Refund Policy, Shipping Policy and Terms of Service.